S1/E16: #When Cultures Collide - Handling Triggers and Making Intercultural Relationships Work with Helen Spencer-Oatey

Show notes

In today's globalized and interconnected world, it is increasingly essential to successfully manage interpersonal relationships. In this episode, Frauke and Marie-Christine are exploring the process of building relationships across cultures: from greetings to making judgements about others, from dealing with offense and conflict to bridging cultural differences in etiquette and body language. How to manage rapport? And what triggers a collusion of cultures?

Culture Chat Frauke and Marie-Christine welcome Helen Spencer Oatey, Emeritus Professor of Intercultural Communication in the Department of Applied Linguistics at the University of Warwick, UK, and Managing Director of GlobalPeople Consulting Ltd. Based on her vast expertise in the field of intercultural research and her own experience of having lived abroad in Hongkong and China, Helen not only shares her own stories but discusses what we can learn from these intercultural encounters.

References Helen Spencer-Oatey and Dániel Z. Kádár (2021): Intercultural Politeness: Managing Relations across Cultures. Cambridge University Press.

Global People Consulting: https://globalpeopleconsulting.com

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